Warranty Policy

   We offer a limited one-year (12 months) warranty on all parts and against all product defects, free of charge to our customers, on all equipment. 

   A  2-year extended warranty plan may be purchased for any piece of Katool or M&E automotive equipment. Please click this link to find out more: https://autool.us/products/2-year-extended-warranty

* Including but not limited to: Cylinders, power units, motors, displays, electronics, etc...   

  Vehicle lifts will include an additional three-year (36 months) warranty on all lift structural components only. 

  Warranty claim for all products must fall within above period in order to qualify for limited warranty. Warranty is non-transferable, must have original order number, and purchased from our company or a registered vendor.   Replacement Parts will be provided at no cost to the customer and will include free shipping.  

*All warranty claims submitted to KATOOL are subject to approval by the warranty/service department and may be approved or denied at the full discretion of these departments. Photos and/or videos of original defects may be requested. Customers should not disassemble any piece of equipment before proof of original problem/issue has been determined.  Any equipment outside of the policy will not be covered and buyer will be responsible for purchasing replacement parts at full cost and shipping charges will apply. Labor is not included in warranty.